Al Bander Hotel & Resort

Overall, this was one of, if not the worst experiences I have had with a hotel/resort.

I do not recommend at all.

Most of the property and the amenities are not well maintained.

For the most part, the staff were helpful and responsive. They were doing their best to keep things running, but the resort is way overdue for an upgrade.

The AC of the kitchenette area and the downstairs bedroom was not working.

The toilets smell like sewage.

The furniture and beds have clear signs of wear and tear.

And the biggest issue of all: the AC system is connected across the units. So when new guests came in, they started smoking, and as a result our unit was reeking of cigarettes. Our unit was on the nonsmoking side and I am almost certain that the smoking guests were in a nonsmoking unit.

After a poor handling of the situation, which includes refusing to move us to a different unit because they are 'fully booked', I asked to speak to the receptionist's manager. Then suddenly a vacant 'emergency' unit was available.

The AC of the new unit's living room was not working, which was then fixed.

About an hour and a half later, we moved to the new unit.

The cafe where the breakfast was okay.

The AC of the billiard and bowling hall was not working.

Above all, there was no real beach to enjoy.

Very old and uncomfortable rooms. Terrible beach and beach furniture.

Bad beach. Not comfortable old rooms; dumps near the bed are turned on by the door.

Old hotel and very far from city with young staff who have little experience

Overall is good but the facility needs to be renovated. Very old furniture and very old, overused bed sheets and pillows. You can see the color is not white; it's almost yellow because of overuse.

There were many drunk guests. Be careful if you're traveling with your family.
At 5 AM, two drunk guests jumped onto my balcony and tried to enter the room. I woke up and called security immediately, but they acted like it was normal.